Terms of service
By ordering from Pebble Pantry, you agree to these terms.
Orders
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All orders are subject to availability.
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Once baking has started, orders cannot be changed or cancelled.
Prices & Payment
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Prices are shown in GBP (£).
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Payment is taken in full at checkout.
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Prices may change, but this won’t affect orders already placed.
Delivery
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Delivery dates are estimates.
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We are not responsible for courier delays or incorrect addresses provided by the customer.
Perishable Goods
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Our items are freshly made food items and cannot be returned.
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If your order arrives damaged, incorrect, or missing, contact us within 48 hours of delivery.
Refunds
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Refunds or replacements are offered at our discretion.
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Proof (such as photos) may be required.
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Approved refunds are issued to the original payment method.
Allergens
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Our products may contain or come into contact with allergens including gluten, nuts, peanuts, milk, eggs and soya.
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Customers are responsible for checking ingredient information before ordering.
Liability
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We are not responsible for indirect losses.
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Our liability is limited to the value of your order.
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Your statutory consumer rights are not affected.
Use of Website
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Website content belongs to Pebble Pantry and may not be copied without permission.